MURSAIN - specialist in building moisture issues
MURSAIN technician analysing a damp wall before diagnosis

Moisture diagnosis

Moisture diagnosis: identify the cause before treating

Saltpetre, mould, peeling wallpaper, flaking paint, a damp band or water damage: the same symptom can have several causes. MURSAIN always starts by analysing the origin.

In brief

A moisture diagnosis is used to identify the cause before treating. Building moisture comes down to three main causes: rising damp, condensation and water damage. The same symptom can be due to several causes. MURSAIN carries out a remote diagnosis from your photos, then an on-site study if necessary.

Three major causes, different signs

Observation is the starting point. Depending on what you see, the moisture points toward a cause and therefore toward a specific treatment.

Rising damp on a wall

Cause: rising damp

The bottom of the walls

Saltpetre, damp band, crumbling render, flaking paint. Water from the ground rises into the wall by capillary action.

Mould and condensation

Cause: condensation

The air and the corners

Grey / black mould high on walls, in corners, behind furniture or in cupboards, condensation on windows, odours. Often linked to poor ventilation.

Water damage and drying

Cause: water damage

After a leak

Saturated structure after a leak, overflow or infiltration. Walls and floors remain full of water deep down, far beyond the surface appearance.

See the details of the causes and effects of moisture

Hiding a symptom only postpones the problem

Treating without diagnosis

You act on the visible effect

  • Repainting or replastering a wall that is still damp: moisture comes back out and damages the finish.
  • Installing a device that treats the air while the water is rising in the wall.
  • Scraping off saltpetre without neutralising the rise that feeds it: it comes back.

Diagnosis first, by MURSAIN

You act on the real cause

  • Analysis distinguishes rising damp, condensation and water damage, including when they overlap.
  • The proposed treatment matches the problem: HYGRO, air treatment or drying.
  • You avoid investing in an unsuitable solution and having to redo the work.

What a moisture diagnosis checks

MURSAIN technician measuring wall moisture with a professional meter

The diagnosis reads the symptoms you describe and places them back in the context of the building: materials, construction period, exposure, ventilation and history of the issues.

The on-site study goes further: measuring the humidity level in the materials is more reliable than surface appearance. A wall can seem dry while remaining saturated deep down.

  • Location and height of the issues (base of wall, corners, ceiling).
  • The distinction between humidity in the wall and humidity in the air.
  • The possible presence of several combined causes.
  • Humidity level measurements, compared over time during follow-up checks.

The information that speeds up the analysis

The more precise your request, the more useful the diagnosis. Ideally gather the following before writing to us.

Key point

We use the term diagnosis because it is done remotely. The on-site study is carried out according to the context and the information provided.

Your file in 5 points

  • General and close-up photos of the affected areas.
  • Municipality and building type.
  • Construction period if known.
  • Observed issues: saltpetre, mould, damp band, damaged covering.
  • History: leak, water damage, recent works, seasonal changes.

The steps of the diagnosis

1

Send

Photos, municipality, construction period, observed issues and history of any water damage.

2

Analyse

MURSAIN carries out an initial reading of the causes from the information provided.

3

Guide

Feedback is given to propose the suitable path, before any possible on-site study.

Moisture diagnosis: what you need to know

What is a moisture diagnosis?

It is the analysis of the causes of a moisture issue before any treatment. Building moisture comes down to three main causes: rising damp, condensation and water damage. The same visible effect can have several causes, and several causes can coexist in one building. The diagnosis helps separate them so the right one is treated.

What is the difference between a diagnosis and an on-site study?

The diagnosis is a first analysis carried out remotely from your photos and the information provided. It quickly qualifies the most likely path. The on-site study is carried out when necessary: a technician then measures the moisture levels in the materials and confirms the origin of the issue.

What information should be prepared for a diagnosis?

General and close-up photos of the affected areas, the municipality, the type and period of construction if known, the affected rooms, the observed issues and their history: leak, water damage, recent works and seasonal changes.

When should I request a moisture diagnosis?

As soon as you notice signs of moisture: saltpetre, damp band, flaking paint, peeling wallpaper, crumbling plaster or persistent mould. It is also advisable before buying an older building, even without visible signs.

Does the remote diagnosis replace the on-site study?

No. The remote diagnosis guides the process, but the on-site study relies on measurements in the materials and observation of the building context. That is what confirms the cause.

Next step

Unsure about the source of your moisture?

Send your photos, municipality and the observed issues. MURSAIN carries out an initial analysis before proposing the suitable solution.