Short answer
For a damp treatment quote request, describe the visible damage, attach photos, and indicate the municipality, construction period, and any work already carried out.
Useful information
General and close-up photos, height of the marks, affected rooms, odors, seasonality, and any history of water damage.
The construction period helps explain certain building behaviors.
Why not an immediate price
Without knowing the cause, a price can be misleading.
The solution may involve HYGRO, air treatment, drying, or another action.
Do the marks keep coming back despite cleaning?
That is often a sign that the cause needs analysing, not just the surface.
Next step
The diagnosis helps qualify the request and decide whether an on-site diagnosis is necessary.
MURSAIN avoids announcing a solution before analyzing the causes.
Frequently asked questions
Can a quote be prepared without an on-site visit?
A remote diagnosis can qualify the situation, but a precise quote often requires an on-site diagnosis.
What photos should be attached to a quote request?
General and close-up photos of the affected areas, ideally with a ruler or marker to indicate height.